Re­design of NHS end of life ser­vices

The Peterborough Evening Telegraph - - Uk&world Update -

THE NHS in Peter­bor­ough has redesigned its end of life care ser­vices to give more sup­port to pa­tients, fam­i­lies and car­ers.

New fa­cil­i­ties when GP surg­eries are closed, and the ser­vices of a key­worker for each in­di­vid­ual pa­tient, are among the ad­di­tions.

Dr Peter Had­field, lo­cal GP lead for the Marie Curie De­liv­er­ing Choice for Peter­bor­ough pro­gramme - Co­or­di­nate My Care - said: “We want to make peo­ple aware of the valu­able ser­vices in our lo­cal com­mu­nity that sup­port pa­tients re­quir­ing end of life care.

“This week is about end­ing the iso­la­tion of peo­ple who are dy­ing and help­ing them to openly ex­press their wishes.

“The more we know about peo­ple’s con­cerns and what they need, the bet­ter we can de­liver lo­cal ser­vices to help them and ease their dis­tress.

“Don’t be afraid to talk about dy­ing, par­tic­u­larly with a health care pro­fes­sional who will of­fer sen­si­tive and con­fi­den­tial ad­vice and en­sure their pa­tients ac­cess the right ser­vices for their needs and choices.”

The ad­di­tional ser­vices, launched by NHS Peter­bor­ough and Cam­bridgeshire Com­mu­nity Ser­vices NHS Trust as part of the Marie Curie De­liv­er­ing Choice for Peter­bor­ough pro­gramme, in­clude:

A Care Co-or­di­na­tion Cen­tre, pro­vid­ing an in­for­ma­tion hub for health and so­cial care staff and a con­tact point for pal­lia­tive care pa­tients and their car­ers. The ser­vice is avail­able Mon­day to Fri­day, am - 5pm.

Ur­gent Pal­lia­tive Care Ser­vice This ser­vice sup­ports pa­tients and car­ers when their GP surgery is closed. A skilled nurse pro­vides ad­vice and sup­port, and can respond rapidly in a cri­sis. Health care pro­fes­sion­als can also con­tact the ser­vice if they are con­cerned about a pal­lia­tive care pa­tient. The team op­er­ates Mon­day to Fri­day from 4pm to 8am and over week­ends when GP surg­eries are closed.

In ad­di­tion, each pal­lia­tive pa­tient has a key­worker re­spon­si­ble for or­gan­is­ing their care, so they al­ways have some­one to con­tact. They also sup­port the pa­tient by en­sur­ing their wishes for their pre­ferred place of care and death are met.

Ser­vice Man­ager Chris Cooper of the Com­mu­nity Nurs­ing Ser­vice said: “We have de­vel­oped our ser­vices to pro­vide pal­lia­tive care pa­tients with di­rect ac­cess to the ser­vices they need, when they need them, to avoid cri­sis events and un­nec­es­sary hospi­tal ad­mis­sions.

“We are also sup­port­ing health pro­fes­sion­als so they can fo­cus on the pa­tients, and pro­vide a cen­tral point of con­tact which im­proves the co-or­di­na­tion of ser­vices from GPS, dis­trict and com­mu­nity nurses, Macmil­lan nurses and nurs­ing home staff.”

Jac­que­line Ja­cobs, project man­ager for De­liv­er­ing Choice at NHS Peter­bor­ough said: “These ser­vices were set up to give pa­tients and their fam­i­lies dig­nity, choice and im­proved sup­port dur­ing ill­ness, death and af­ter­wards.

“Work­ing with Cam­bridgeshire Com­mu­nity Ser­vices NHS Trust, we have de­vel­oped ex­ist­ing ser­vices to sup­port pa­tients to re­ceive end of life care close to home, man­age and avoid cri­sis and en­sure pa­tients can be trans­ferred home swiftly.

“The new ser­vices help co­or­di­nate and in­te­grate care in the com­mu­nity with skilled pro­fes­sion­als sup­port­ing pa­tients at home, and pro­vide in­for­ma­tion, ad­vice and sup­port to pa­tients and their fam­i­lies.”

Pal­lia­tive care pa­tients will be ad­vised about these new ser­vices by their GP or health worker. If you would like more in­for­ma­tion please speak to your health worker.

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