Re­tAil cen­tre to help young find cA­reers

Train­ing scheme to equip stu­dents with re­tail and hos­pi­tal­ity skills

The Peterborough Evening Telegraph - - Business - By Paul Grin­nell paul.grin­ Twit­ter: @PTPaulGrin­nell

A Peter­bor­ough shop­ping cen­tre is launch­ing a new ini­tia­tive to help young peo­ple into work in shops and restau­rants. The train­ing pro­gramme is be­ing spear­headed by Ser­pen­tine Green, in Har­gate Way, Hamp­ton, and seeks to pro­vide young­sters with the skills needed for ca­reers in re­tail and hos­pi­tal­ity.

Called Bright Lights, it is tar­geted at 16 to 24-year-olds in­Peter­bor­oughand­willof­fer free cus­tomer ser­vice train­ingand­work­place­mentsover a five-week pe­riod.

It starts on Septem­ber 19 and will com­bine class­room l earn­ing along­side work place­ments at Ser­pen­tine Green’sre­tail­er­sand­foodand bev­er­age brands.

The scheme cul­mi­nates with a grad­u­a­tion cel­e­bra­tioninOc­to­ber, which­willsee those who have com­pleted the five-week course re­ceive their for­mal qual­i­fi­ca­tions.

Bright Lights is funded by Ser­pen­tine Green’s owner Bri­tish Land, and the pro­gramme is be­ing rolled out across six of its shop­ping­cen­tres, in part­ner­ship with The SourceSkill­sA­cademy, which is a lead­ing cen­tre for ex­cel­lence in re­tail and cus­tomer ser­vice train­ing.

DavidWait, cen­tre­m­an­ager at Ser­pen­tine Green, said: “This is a great op­por­tu­nity for Ser­pen­tineGreen, to­gether with our re­tail­ers and­food and bev­er­age out­lets, to help the lo­cal young peo­ple of Peter­bor­ough to get a head­start on the ca­reer lad­der.

“As we ap­proach the busy Christ­mas pe­riod, com­peti- tion for re­tail and hos­pi­tal­ity jobs can be fierce, but Bright Lights of­fers young peo­ple in Peter­bor­ough high qual­ity train­ing which­will­helpthem to stand out from the crowd.”

Q A. I pur­chased a used ve­hi­cle which has since de­vel­oped se­ri­ous faults within six months of pur­chase. Am I still en­ti­tled to re­quest a re­fund? . Pur­chases of this type are cov­ered by The Con­sumer Rights Act 2015. This out­lines that any ve­hi­cle pur­chased should be of sat­is­fac­to­ryqual­ity, fit­for­pur­pose and sold as de­scribed.

If se­ri­ous fault comes to light be­tween 30 days to 6 months you can be en­ti­tled to a re­pair, re­fund or re­place­ment. It would be as­sumed that the fault was present at the time of pur­chase, un­less the­seller­can­proveother­wise.

Nev­er­the­less, if the fault has arisen af­ter six months then the bur­den is on you as buyer to demon­strate it was faulty at the time of de­liv­ery.

None­the­less, you should note that a dealer wouldn’t be held li­able for wear and tear, i.e. if the fault has been caused by nor­mal use. If you have bought the car pri­vately then you wouldn’t nec­es­sar­ily gain the same le­gal pro­tec­tion as when pur­chased from a dealer i.e. the onus would be on you at time of pur­chase to ask ques­tions to en­sure that there are no present faults (what’s known as ‘Buyer Be­ware’).

If you are un­able to agree upon a suit­able res­o­lu­tion with­the­sellertheny­oushould con­sider in­struct­ing a so­lic­i­tor who will ad­vise upon the prospects of you re­cov­er­ing your loss.

The Ser­pen­tine Green shop­ping cen­tre aims to help the young into work.

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