Men­tal health pi­lot ser­vice be­gins

New help now be­ing of­fered

The Peterborough Evening Telegraph - - News -

Peo­ple liv­ing in Peter­bor­ough and Cam­bridgeshire will now be able to ac­cess a new men­tal health team when they dial 111. The pi­lot scheme was launched on Mon­day by men­tal­healthand­com­mu­ni­ty­care provider Cam­bridgeshire­and Peter­bor­ough NHS Foun­da­tion Trust (CPFT).

This week has also see the in­tro­duc­tion of a new‘safe haven’ in Peter­bor­ough­forthose ex­pe­ri­enc­ing a men­tal health cri­sis.

The changes, which are part of the Ur­gent and Emer­gency Care Van­guard pro­gramme i n Peter­bor­ough and Cam­bridgeshire, aim to im­prove the way ur­gent men­tal health careis de­liv­ered and to re­ducethe­p­res­sure­on­hos­pi­tals.

Elaine Young, Van­guard The new fa­cil­i­ties pro­gramme lead for CPFT, said: “We think this a re­ally im­por­tant step for­ward to im­prove care for those who are suf­fer­ing men­tal health is­sues.

“Un­til now most peo­ple in men­tal health cri­sis will have hadto go to A&Ede­part­ments to try and get help.

“If peo­ple have phys­i­cally harmed them­selves then A&E is the right place to go. But more often peo­ple just want some­one to talk to and ad­vice on what help is avail­able and which ser­vices they can ac­cess.

“Over­all we are aim­ing to give men­tal health cri­sis par­ity of es­teem by mak­ing help more eas­ily ac­ces­si­ble and avail­able as well as eas­ing pres­sure on A&E de­part­ments.”

The ex­ten­sion of the 111 ser­vice will mean call­ers who are ex­pe­ri­enc­ing a men­tal healthcri­siswill­be­able­to­dial the NHS ur­gent med­i­cal ad­vice num­ber, and­by­choos­ing ‘op­tion 2’ will be put through to a mem­ber of CPFT’s new First Re­sponse Ser­vice.

Spe­cially-trained men­tal health staff will then speak to call­ers and dis­cuss with themtheir­men­tal­health­care needs.

The safe haven, run by men­tal health char­ity Mind In Cam­bridgeshire, and sup­ported by Peter­bor­ough and Fen­land Mind, of­fers peo­ple some­where to go where they can ac­cess emo­tional and prac­ti­cal sup­port.

Ac­cesstoitviatheFirstRe­sponse Ser­vice on 111 is by re­fer­ral only.

Fund­ing for the projects is non-re­cur­rent.

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