Value of writing to the local paper
Many thanks for printing my letter about the leaves on the steps of Crescent Bridge, your action did in less than two days what contacting the council failed to do in approaching two years.
One has to ask do we need the office-based council staff who failed to achieve anything at all?
Should we possibly instead have a column in the PT for people to put their moans - and their praise as not all the council staff fail all the time.
What the council urgently need is a system which when a resident rings and says so and so needs attention, they are given a Job No which stays with the possible job until it is either completed or scrapped and the resident told why it was scrapped, So the staff involved have a defence if things lead to still more complaints or the job is done and the job drops out the system.
In the past I have had three people say I should run a website to cover this sort of thing.
The thing I do not l ike about that idea is that it needs constant work just to keep it up to date and will turn into a place where some people just wantto moan, So no thanks to that idea from me at least.
What is interesting is what will happen to the other request for action I made about nine months ago and was not given a Job No. When will that be done, or, as I told the person answering my call, it could lead to someone suing the council over damage to their property. Is it on the list or did it land with a thud? Phil Pumphrey Thorpe Lea Road Peterborough