Reassurance for patients

As the Chair of the Patient Participation Group (PPG) which represents the patients of the Botolph Bridge Practice, I am writing in response to your article on page 18 in the PT on January 5.

The PPG acknowledge the hard work and support put in by all the Botolph team as well as enormous support from the many patients.

After the 2.5 years of tendering this has taken its toll on clinical and administrative staff morale and numbers.

But, now that this is over, and together with the Royal College of GPs and further support team recruited by the practice, we are glad to confirm the significant improvements, as mentioned in the latest CQC report.

I want to reassure patients that the PPG is doing everything we can to support the Practice.

Our expectation is that eve--