The Scotsman

No kidding around as website revamp propels Mothercare to 18-month high

● Boss says group is ‘firmly focused’ on building businesses in UK and overseas

- By SCOTT REID

A website overhaul has helped underpin Mothercare’s strongest performanc­e for 18 months.

The babycare and children’s clothing stalwart saw like-forlike sales across the UK jump by 4.5 per cent in its final quarter to 25 March thanks to a 13.6 per cent surge in online sales.

That marked a sharp rise on the 1 per cent growth seen in its Christmas quarter and represents the group’s highest sales hike since the second quarter of 2015/16.

Inatrading­updateyest­erday, it highlighte­d a good response to its revamped website, with online sales now accounting for about two-fifths of UK revenues, while pointing to a positive response to its spring/ summer ranges.

The firm is also seeing the benefits of a store refurbishm­ent programme, having giv- en 70 per cent of its UK estate a makeover during the past two years.

A boost from the Brexit-buffeted pound on the group’s overseas earnings offset ongoing tough trading in internatio­nal markets, where sales leapt 15.4 per cent in the 11 weeks to 25 March but slipped 1.7 per cent on a constant currency basis.

Mothercare said sales were strong across China, Indonesia and Russia, helped by exchange rates, though it noted that economic conditions in the Middle East remained “challengin­g”.

Numis analyst Matthew Taylor said: “UK [like-for-like sales] continued to improve during Q4, while the internatio­nal performanc­e steadied overall as hoped against weaker comparativ­es.

“The group remains on track broadly to meet market profit expectatio­ns and we leave our mid-range [profit before tax] estimates for full-year 2017 andfull-year2018un­changed.”

Mark Newton-jones, chief executive of Mothercare, described the quarterly performanc­e as “solid”.

He told investors: “We have made further progress in the period, with the UK performing particular­ly well on a likefor-like basis.

“Customers’ response to our spring/summer ranges has been positive, as has the feedback on the new website and our new store environmen­t.

“We are firmly focused on our strategy to build our businesses both here in the UK and internatio­nally and our vision remains clear: to be the leading global retailer for parents and young children.”

Newton-jones said in November the firm had negotiated with suppliers to reduce the impact from the pound’s plunge by a third, while the firm would take on a third of the extra costs, with the rest passed on to customers.

Newspapers in English

Newspapers from United Kingdom