Telecoms business celebrates new connection with Vodafone

A Kirkintilloch-based telecoms firm has today revealed it has been chosen as a partner by Vodafone, in a move it hails as a “game-changer”.

Exchange Communications, which supplies high-end telecoms equipment and services and also has sites in Aberdeen and Oxford, said it has been awarded the status of “advanced partner” by Vodafone UK.

It added that this comes after meeting tough criteria, including extensive capability training in the provision of Vodafone’s services, and showing high standards in customer service.

Exchange Communications MD Tom Sime said his company had invested in many hours of Vodafone capability training right across the business, and was now “ideally placed” to help its customers enjoy the benefits of Vodafone connectivity and services.

He added that the status “gives us a strong voice within Vodafone, allowing direct access to all of [its] support teams and systems, providing our customers with the highest levels of service and profes- sional back-up. It is a gamechanger for us.”

Helen Freestone, partner and alliances director at Vodafone UK, said: “Exchange Communications’ commitment to customer service and technical expertise around [our] communications and connectivity solutions will help more organisations to benefit from being confidently connected.” 0 Managing director Tom Sime says it is a ‘game-changer’