Convenient concierge: Hotel chain trials virtual assistant at Glasgow site

Guests at a Glasgow hotel can enjoy a hi-tech concierge in their room in the form of virtual assistant Amazon Alexa. Village Hotels says it is the first firm of its kind in the UK to install the Amazon Echo Dot in its guest rooms, and is trialling it in Glasgow, its newest hotel, and Warrington. The chain aims to roll out the service across its 28 UK sites, up to 29 later this year, by December with Finnieston-based creative agency Equator. Martin Jordan, director of innovation at Equator, is pictured with the virtual concierge.