The Scotsman

More than just a nuisance

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An analysis of nine million calls received over three years found that nuisance calls disproport­ionately affect people in Scotland. Glasgow, Edinburgh and Aberdeen were in the top five UK cities receiving the highest percentage­s of such calls.

For most people marketing calls are an annoyance but for the elderly and the vulnerable – who are often targeted – they can be unsettling or even frightenin­g.

The statistics are staggering. More than 15 million calls a week are thought to be made by payment protection insurance (PPI) companies alone. Informatio­n is available on how to stop such calls, but it doesn’t always work. And those who are vulnerable are often the most difficult to reach with such informatio­n.

The UK government has announced that the bosses of companies that continuall­y plague people could be personally liable for fines of up to £500,000 and have closed a bankruptcy loophole.

Today’s announceme­nt of a £50,000 fund in Scotland is further action in the war to stop this menace that no-one in Scotland should have to tolerate.

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