The Scotsman

O’leary should go

- ALAN MACDONALD Newbattle Abbey Crescent, Dalkeith

The explanatio­n from Michael O’leary that his company had made a “boo boo”with pilot rostering is an understate­ment that beggars belief.

Such an explanatio­n reminded me of a certain High Street jeweller in the early 90s describing his cheap products as “total crap”

Gerald Ratner’s comments were on a par with Mr O’leary’s and as such I trust that Ryanair’s fate will be sealed in the same way Ratners was.

Disregard for customer care is a mistake of epic proportion­s - O’leary should resign.

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