Investigation launched over savings claims

Of gem has launched an investigation into the “cheapest tariff ” claims of Scottish energy provider SSE in information it sent to customers.

The regulator said it would examine claims in SSE’S annual statements to its prepayment customers to decide whether the Perth- based company had failed to provide accurate information about the cheapest tariffs that customers could switch to and make savings.

The announcement came as Of gem added that it had closed an earlier investigation into SSE’S practices in switching some customers top repayment meters without taking formal action.

Ofgem said :“The opening of this investigation does not imply that we have made any findings about non- compliance.”