The Scotsman

Gunn hits target

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Kirsty Gunn’s article on the Perspectiv­e page (1 January 1) re: the importance of Post Offices hits the nail on the head. She writes: “Pray that Post Offices stay open and there is always a person, not a machine, to give you stamps and talk to you about how long the parcel will take to reach New Zealand.”

Not everyone wants to pick up a telephone and be asked to press a number to get an answer to a question. Sadly, so many business shops across the country no longer exist.

All that many people want is a person behind the counter to give the customer an answer, not an automated voice.

ATHOLL INNES Yarrow Terrace, Selkirk

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