Scotrail key punctuality measure falls for fifth consecutive month
Scotrail has again failed to hit a key performance target, with the punctuality measure falling for a fifth month.
A total of 90.1 per cent of its trains arrived on time in the year to last Saturday.
That is 1.6 percentage points below the company’s contractual target with the Scottish Government.
The figure is also nearly 1 point below a lower target that was agreed as part of a performance improvement plan – which has been in force since autumn 2016.
That represents the equivalent of an extra 18 of Scotrail’s 2,500 daily trains arriving late.
Known as the “moving annual average”, which Scotrail is principally judged on, the figure compares to 90.4 per cent in the year to December, and has fallen since August, when it was 91.2 per cent.
Punctuality in the four weeks to last Saturday – or the proportion of trains arriving within five minutes of schedule – was 88.8 per cent.
That was 5.4 points better than December, but nearly 3 points worse than last January, which is the standard industry comparison.
The Scotrail Alliance, which includes Network Rail, said its performance last month was above the British average of 88.4 per cent, and of 88.5 per cent over the past year.
A spokesperson said: “We are reviewing performance so that we can deliver even more for our customers.”