More gold for Murray as hotel wins top rating
● Cromlix House gets Five Star Gold Country House title from Visitscotland
Sir Andy Murray’s luxury hotel has been given a exclusive five-star rating by tourism bosses.
Cromlix House has become one of only two Five Star Gold Country House Hotels in Scotland following a grading by Visitscotland.
Cromlix, just three miles from Sir Andy’s hometown of Dunblane, Stirlingshire, received the highest award possible from the national tourism organisation’s quality assurance scheme in recognition of its exceptional standards and outstanding customer service.
The Gold Star Award highlights establishments that strive to exceed customer expectations while taking an innovative and proactive approach to customer care.
In order to achieve the status, a business must excel in all aspects of service and exceed-
0 Cromlix House, near Dunblane, offers its guests woodland walks, tennis and in-room spa treatments ing guest expectations. The property must also be at the very top end of quality.
Named as Scottish Hotel of the Year at the 2015’s Hospitality Awards, Cromlix includes bedrooms, suites and a gate lodge as well as a Chez Roux restaurant and on site activities including tennis.
The 19th century house, built on the land once owned by James Chisholm, the Bishop of Dunblane, became a hotel in 1981 and was purchased by the tennis star at the start of 2013 as he looked to help attract new visitors to the area.
Sir Andy held his wedding reception at the hotel after tying the knot with wife Kim in Dunblane Cathedral in 2015.
The hotel is set in 34 acres of secluded woodlands and garden grounds, and guests can also enjoy fishing and in-room spa treatments.
Graemegreen,generalmanager at Cromlix House Hotel, said: “Everyone at Cromlix is over the Moon.
“Reinventing the glorious era of grand country house living, we strive to give our guests the very best experience so it’s wonderful to receive this recognition.”
Malcolm Roughead, Visitscotland chief executive, said: “To achieve our highest possible grading is very rare and a true testament to the team’s hard work and dedication to provide visitors with the highest standard of service.
“Our quality assurance schemes are world-leading and provide a trusted, independent and impartial source of information for visitors.
“The star rating reflects the entire visitor experience, as well as the investment in the business to make it as economically sustainable and profitable as it can be.”
Cromlix joins the Inverlochy Castle Hotel in Fort William which was earlier awarded Five Star Gold Country House Hotel status.