TSB chiefs summoned before MPS
TSB bosses are set to be grilled by an influential parliamentary committee this week as the lender’s internet banking meltdown enters a second week.
Chief executive Paul Pester, chairman Richard Meddings and a yet to-beconfirmed representative from TSB’S Spanish owner Sabadell will appear in front of the Treasury select committee tomorrow as customers continue to report difficulty accessing their accounts.
A major IT upgrade earlier this month left some customers locked out of theirbankaccounts,meaning they have been unable to manage their day-today finances or pay bills in some cases – while others reported being able to see other people’s accounts.
In a letter to Treasury select committee chair Nicky Morgan, Mr Pester said around 700 customers had been declined when using an ATM abroad.