The Scotsman

TSB chiefs summoned before MPS

- By KALYEENA MAKORTOFF

TSB bosses are set to be grilled by an influentia­l parliament­ary committee this week as the lender’s internet banking meltdown enters a second week.

Chief executive Paul Pester, chairman Richard Meddings and a yet to-beconfirme­d representa­tive from TSB’S Spanish owner Sabadell will appear in front of the Treasury select committee tomorrow as customers continue to report difficulty accessing their accounts.

A major IT upgrade earlier this month left some customers locked out of theirbanka­ccounts,meaning they have been unable to manage their day-today finances or pay bills in some cases – while others reported being able to see other people’s accounts.

In a letter to Treasury select committee chair Nicky Morgan, Mr Pester said around 700 customers had been declined when using an ATM abroad.

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