The Scotsman

Rail chief apologises for five days of disruption

- By ALASTAIR DALTON

Scotrail Alliance managing director Alex Hynes has apologised to passengers for five days of “unacceptab­le” disruption.

Mr Hynes said sorry for faults caused by track owner Network Rail – which is part of the alliance.

They included the closure of Glasgow Central Station on Saturday night and Sunday after overhead line damage.

Signalling and electrical faults in and around Glasgow between Monday and Wednesday also caused “significan­t delays”.

My Hynes said: “Network Rail Scotland knows this level of disruption is unacceptab­le and is sorry that train services were affected so badly on Scotland’s railway over last weekend and this week.

“Our performanc­e has been well below the standard customers deserve and expect.”

Newspapers in English

Newspapers from United Kingdom