Food, water and air conditioning tested at hotel where couple died

Food, water and air conditioning at a hotel in Egypt where a British couple died are being probed as authorities try to establish the cause of death.

John and Susan Cooper, from Lancashire, died while staying at the Steigenberger Aqua Magic Hotel in the Red Sea resort of Hurghada.

The couple’s family will “hopefully” find out the results of the tests in 10 days, the chief executive of Thomas Cook said as he promised to do everything to “get to the bottom of it”. It comes after Kelly Ormerod, the couple’s daughter, said there was “something suspicious” behind the deaths.

Thomas Cook chief executive Peter Fankhauser said: “We have no real evidence what caused the deaths, but what I can promise is at Thomas Cook we are doing everything to support the family and to support the Egyptian authorities... to get to the bottom of it and to get to the cause.

“There is no evidence that it is a carbon monoxide poisoning. We have no evidence but I don’t want to rule out anything before I know the cause.”

Mr Cooper, 69, died in his room while Mrs Cooper, 63, a Thomas Cook employee, died after being taken to hospital, according to Mrs Ormerod.

Their daughter said they were in “perfect health” just hours before being taken ill.

An inspection of the Coopers’ room showed there were no toxic or harmful gas emissions or leaks.

Mr Fankhauser said Thomas Cook decided to move 300 guests out of the hotel 24 hours later as a precaution after becoming aware of an “increased number” of illnesses.