2016

- August: RBS abandons the creation of the stand-alone bank that would be called Williams & Glyn, meant to be part of EU state aid requirements.

- November: RBS sets aside £400m to help cover the automatic refund of complex fees and a complaints process over its treatment of customers at the now defunct Global Restructuring Group. The scandal will continue to grip the bank two years on. - December: RBS reaches a settlement with claimant groups over a legal case relating to its 2007 rights issue. The bank sets aside £800m to cover the total costs of settling with all parties.