The Scotsman

Discount supermarke­ts cash in during pandemic as shopping local is the trend

- By JANE BRADLEY

Shoppers have turned to discount supermarke­ts during the pandemic - despite some not offering online shopping and delivery services.

Discount super markets Aldi and Lidl have seen sales grow by 11 per cent this year, as shoppers looked for affordable, simple ways to shop during the pandemic - while food discount sales are set to top £31 billion in the next five years, an increase of almost 30 per cent, according to new figures from researcher­s at Mintel.

Analysts said that the brands’ simple, quick shopping formats appealed to shoppers during the pandemic.

Aldi and Lidl account for around 67 per cent of the discount market - including food and non-food - and 13 per cent of the total UK grocery market.

The rep or t found that just under nine in ten people shop at a food discounter, rising to 90 per cent of 16-24 year olds. Only 28 per cent of discount shoppers agree that prices are more important than quality. Meanwhile, just over a fifth agree that having more money would make them less likely to shop at discounter­s.

However, the discount brands have continued to see growth despite not having an online ordering and deliver y service. Al dial lows customers to order food online and pick it up in a click and collect service and delivers food via Deliveroo at eight stores in Scotland, however Lidl earlier this year abandoned plans to launch online shopping and deliver y when it shut own its digital logistics arm, saying it would instead focus "on our bricks-and-mortar business".

In October 2020, nearly a quarter of consumers in the UK said that they were shopping locally more often since the COVID -19 outbreak. The convenienc­e of food discounter­s is supported by over half of consumers who also said that they like the smaller range available at discounter­s because it allows them to shop more quickly.

Piers Butel, retail analyst at Mintel, said: “Food discounter­s have managed to successful­ly carve out a unique niche in the market and are well positioned to benefit from the economic uncertaint­y caused by the COVID -19 pandemic. The food discounter­s have been immensely successful at communicat­ing their value propositio­n to consumers over the last decade. The combinatio­n of low prices, good value, and a simple shopping experience has proven very popular with customers.

“It’s the streamline­d range, simple shopping experience, and good value that keep those customers loyal. In recent years we have seen the food discounter­s increasing­ly blur the line between discounter, convenienc­e store, and supermarke­t.

"This drift into a more mainstream convenienc­e position with, for example, the launch of smaller format Aldi Locals, may prove to be a positive move in the current climate. With many consumers in the UK working from home, shopping locally more often and keen to reduce time spent in stores, discount stores located in or near residentia­l areas may benefit from increased custom.”

An Aldi spokespers­on said:

“This year has been difficult for many families but our customers know that our promise to them is simple: they will always pay the lowest prices on every product we sell."

David Bart er, Managing Director of IT at Aldi UK, said: "Aldi has always offered amazing quality products at unbeatable prices and our new Click & Collect service provides customers with even more choice when shopping with us. mdf commerce has been a key partner to the process, providing their platform and expertise to help us introduce this new service."

Aldi is now Britain' s fifth largest supermarke­t with over 900 stores and more than 36,000 employees, attracting hundreds of thousands of new customers every year with its range of passing low operating costs on to customers in the form of low prices.

 ??  ?? 0 Just under nine in ten people shop at a food discounter
0 Just under nine in ten people shop at a food discounter

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