Brexit advice service launched for consumers
A new service has been launched for Scots consumers with free, impartial and practical advice on the impact of Brexit.
The brexit advice. scot platform from consumer organisation Advice Direct Scotland includes information on transport and travel, household expenditure, banking, and roaming charges.
Examples include the additional documentation needed if driving abroad, limits on alcohol that can be brought back to the UK, and steps to take if travelling with a pet.
The site emphasises the importance of having health insurance and outlines holidaymakers’ consumer rights.
There is also advice on how to avoid scammers trying to take advantage of any confusion following Brexit, and how to deal with unfair terms in any consumer contracts.
Although many consumer rights have stayed the same after Britain left the EU, others, particularly including interaction with businesses and authorities in EU countries, may have changed.
While the service is aimed directly at consumers, there is also useful advice for some businesses as well, such as the impact of leaving the EU on buying goods from the EU.
The site is operated by the Glasgow-based charity Advice Direct Scotland, which runs Scotland’s national advice service – advice .scot. Andrew Bartlett, chief executive of Advice Direct Scotland, said: “We’ve launched brexit advice. scot to help consumers understand the practical changes caused by Brexit, with impartial information on its impact and free advice.”