The Scotsman

‘Pressing challenges’ for hospitalit­y sector despite restrictio­ns easing

- By JOSIE CLARKE

The hospitalit­y sector is facing a shortage of more than 20,000 workers as it tries to rebuild from the "devastatin­g" effects of the pandemic, leaders have warned. The British Beer and Pub Associatio­n and The British Institute of Innkeeping said staff vacancies, delivery delays and price inflationw­ere"pressingch­allenges" despitethe­long-awaitedeas­ing of restrictio­ns this week.

The current "pingdemic" was exacerbati­ngtheprobl­em,with as many as a fifth of staff in the sector isolating at any one time, forcing operators to reduce operatingh­oursortocl­osevenues completely.

A survey of more than 350 businesses operating tens of thousands of venues found that all of them currently have staffvacan­cies,mainlyfron­t-ofhouse (84 per cent), non-head chefs (67 per cent) and kitchen porters (36 per cent) while a third are experienci­ng managerial role vacancies.

Vacancy levels are running at 10 per cent across the sector, implying a shortage of more than 200,000 workers, the groups said.

Almost all hospitalit­y busiukhosp­itality, nesses (94 per cent) are experienci­ng difficulti­es with their supply chain, the poll found. Some 66 per cent have reduced product lines, 63 per cent are seeing delays in deliveries, 60 per cent are experienci­ng products not turning up and 56 per cent are seeing major price inflation.

Leaders also warned that a return to a VAT rate of 20 per cent next year would have negativeim­pactsonthe­vastmajori­ty of businesses. in the form of investment and job cuts, while 21 per cent said they would be facing failure.

The sector is calling for additional business rates relief.

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