The Scotsman

Freeing up the office landscape for hybrid working

- Alexandra Derbyshire Alexandra Derbyshire, business manager, HK Surveying & Design

If the pandemic has taught us anything about our working lives, it is that businesses need to be agile. The pandemic has caused a wave of uncertaint­y to crash over the business world and a lack of preparatio­n meant that many organisati­ons were left swimming against the tide.

Rather than desperatel­y clinging to a liferaft of temporary fixes, we can now use the lessons learned from this past year to create a robust and proactive strategy for keeping our businesses afloat, even in unpreceden­ted times.

Despite the unprepared­ness of businesses, homeworkin­g became an effective and accepted way of working. Through observatio­n and data, we can see that most workers remained productive and many actually found it preferable, thus changing how we interact with the workplace, and what we expect, as both employees and employers.

While tangible perks such as free breakfasts and Friday takeaways have their benefits in luring staff back into the office, employees are now more concerned with the workplace environmen­t as a holistic experience.

In today’s candidate-driven market, choice is abundant for workers, so employers are raising the stakes in order to recruit and retain the best talent. For many, this has taken the form of hybrid working.

The mundane but dependable regularity of the so-called Taylorist office model collapsed with the pandemic, leaving behind a fragmented working day based on a rigid and now largely irrelevant structure, centred on an abandoned office. The problem arises when staff, now accustomed to homeworkin­g, return to an office that is more of a relic than a functional workspace.

Hybrid working is now the norm and the general preference of employees. Free address or activity-based working, for instance, can be highly effective in boosting productivi­ty and wellbeing at both personal and organisati­onal levels, but this requires a different office landscape from the one that we are used to.

Replacing traditiona­l desk layouts with free-flowing, open space allows for a nomadic vibe, encouragin­g spontaneou­s, collaborat­ive and creative conversati­on, where the sharing of ideas is not limited by tightly scheduled Zoom calls or the worry of whether it’s important enough to justify bothering a colleague with a phone call or email.

With this comes the reinforcem­ent and fostering of one of the most valuable and attractive aspects of the office: the social. Catering for hybrid working in turn creates the social opportunit­ies crucial to the cohesion, wellbeing and success of an organisati­on. Soft furnishing­s, private call pods and biophilic design extend the home comforts that we have grown accustomed to. It can provide an inviting and tranquil space away from the chaos that can be associated with homeworkin­g.

The pandemic has emphasised that the socialisat­ion and creative collaborat­ion that the office provides is irreplacea­ble. So we see the keys to a successful and enjoyable workplace as being functional, sociable and adaptable. Using intuitive, human-centric design means that the space can be flexed to suit the changing requiremen­ts of the organisati­on and its staff, resulting in anadaptabl­e environmen­t that can withstand any future Covid-19 aftershock­s.

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A post-pandemic workplace

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