The Scotsman

Every business is now a software tech business

- Paramjit Uppal

Digital growth has been accelerate­d by the demands of the global pandemic as companies of all shapes and sizes have relied on technology more than ever for business continuity and innovation to better understand and engage with customers.

Keeping up with the pace of accelerati­on for digital solutions and products and ensuring there is tech talent with the skills to match this level of output remains a critical challenge.

Unsurprisi­ngly the drive to increase digital capabiliti­es has led to an unpreceden­ted demand for digital skills. This gap in capabiliti­es and skills is not new, however. It has been a challenge for more than a decade, but due to the combined need for speed and growth, it is now holding back companies from building agility in their teams which is required to realise their digital ambitions. What can companies do to act now?

The digital skills gap is more than tech skills. At AND Digital, we have identified a unique set of attributes that organisati­ons need to adopt to make meaningful progress. Implementi­ng agile ways of working, embedding a digital-first culture and providing talent with continuous learning opportunit­ies, are some of the ground rules.

When we started AND Digital in 2014 we set about understand­ing and distilling the essence of what determines success in our increasing­ly fast-paced, technology-driven world. Since then we have implemente­d the patterns, ways of operating, capabiliti­es and mindset to build and scale.

We believe every business is now a tech business, with software and data at its core. However, tech alone is not enough, it is still a human activity. We believe businesses need their own people to innovate, successful­ly compete and delight their customers. That’s why we work very hard to build and nurture a mindset and capabiliti­es to enable high performanc­e. This investment in people has delivered great speed and agility for us.

This knowledge and strategic approach is what we apply to clients, working to accelerate their immediate digital needs and supporting them in building their in-house capabiliti­es. This is all in the face of the wellpublic­ised challenge of the ‘digital skills gap’ which is front and centre of our concerns.

Our approach, therefore, is all about collaborat­ion. When we build teams, we build them with our clients. It is a shared commitment to a shared problem, when the right patterns, culture and mindsets are harnessed. What’s more, there is no better way for clients to access these for themselves than by working and doing so alongside us.

The ‘digital skills gap’ is an often-misunderst­ood topic. To some commentato­rs, the skills gap is specifical­ly about coding or data skills, or STEM. To others, it is purely an expression of not having enough people to complete tasks in the short term. However people understand it, the gap is broadly accepted to be widening.

For us, it is about having that essential skill mix, mindset, and the right practices in place. It’s these vital attributes that we actively encourage and support our clients to adopt. Digital transforma­tion holds the promise of greater business agility through people. Make the investment in your people and your business will successful­ly grow. It takes time and commitment, but it’s very worthwhile.

Paramjit Uppal, founder and CEO AND Digital is speaking at DIGIT Leader 2022 tomorrow at Dynamic Earth www.and.digital

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↑ The drive is on for digital skills

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