The Scotsman

Home run for Edinburgh ticketing firm

- Scott Reid www.scotsman.com

An Edinburgh-based ticketing and bookings platform has unveiled several significan­t client wins, including with a famous US baseball team, as it embarks on an internatio­nal expansion.

Citizen Ticket, which was founded in 2013, said it had sealed deals with Giants Enterprise­s, Hammersmit­h & Fulham Council and Foxlake, which will be using the capital company’s technology to streamline their ticketing operations. Giants Enterprise­s, the events arm of the San Francisco Giants baseball team, has appointed Citizen Ticket to enhance its ticketing experience and streamline access for its clients' events. The collaborat­ion is set to bring “cutting-edge” ticketing technology to Oracle Park, one of the most iconic stadiums in the world.

Meanwhile, Foxlake, an adventure sports company operating in East Lothian, will use the firm’s software to manage ticketing and bookings, with plans to roll it out across the full Wild Shore portfolio of visitor attraction­s later this year. Bosses at Citizen Ticket said the business was moving into the next stage of its growth strategy, to focus on “enterprise-level” clients domestical­ly and internatio­nally.

Philip Shaw-stewart, chief operating officer and a cofounder of Citizen Ticket, said: “We are thrilled to announce our new internatio­nal software offering and welcome these fantastic clients to the Citizen Ticket platform. These partnershi­ps not only validate our commitment to delivering fundamenta­l ticketing software to our clients, but also inspire us to continue pushing the boundaries of our technology.”

The firm is behind a ticketing and booking platform for events, venues and visitor attraction­s. Its cloud-based “self-service” software enables clients to generate online payments for ticket sales, manage customers and capture critical data. As well as handling customer service, Citizen Ticket provides on-site support to clients and assists them with event advertisin­g and marketing. Callum Marks, chief executive of Wild Shore Holdings, said: “We are thrilled to announce our partnershi­p with Citizen Ticket. As we continue to expand our footprint across the UK and prepare to open up a number of new sites, we are confident that Citizen Ticket’s versatilit­y will contribute significan­tly to our success.”

The London Borough of Hammersmit­h & Fulham will work with GC Live and Citizen Ticket to deliver its annual fireworks event in London. The festival promises an “actionpack­ed, environmen­tally and animal-friendly evening for all the family”.

Colin Palmer, chief technology officer of Citizen Ticket, added: “Citizen Ticket continues to innovate and solve complex ticketing problems for events, venues and visitor attraction­s. These client wins are testament to the power of our platform.”

2013 year Citizen Ticket was founded

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