Here’s how to claim if you really have been hurt in a car accident
JUST because some whiplash claims are dishonest, it does not mean you should be afraid to seek redress if you are genuinely hurt in a motor accident.
Here’s what you need to do:
TAKE the other driver’s licence plate number and ask for their name, address and telephone number.
ASK any witnesses if they would be happy to be contacted by your insurer and write down their contact details.
CONTACT police if it is a serious accident, and also your motor insurer – immediately.
PUT in a claim with as much detail of the incident as you can remember.
TELL your insurer you are hurt – this may only become evident a day or two after the accident in the case of whiplash and other soft tissue injuries. VISIT a doctor recommended by your insurer to assess your injuries and their implications, such as whether you need to take time off work.
REQUEST that your insurer contacts its own firm of solicitors – you do not need to use a claims management company.
ASK your side’s solicitors to sue the other driver’s insurer for compensation if you have lost pay and incurred other expenses because of your injuries. LOOK at the doctor’s report as your insurer may also recommend a physiotherapist and pay for your treatment.