The Scottish Mail on Sunday

Staff incensed at happy machines

- By Georgia Edkins WHITEHALL CORRESPOND­ENT

A HISTORIC shake-up of the embattled No10 operation was promised after the ‘Partygate’ scandal. Yet one facet of the overhaul has instead left staff ‘incensed’.

New ‘happy or not’ machines have been installed in the canteen and at entrances and exits in the heart of government to monitor staff morale.

The terminals, which are usually installed in shops and airports, allow workers to press a very happy, happy, unhappy or deeply disgruntle­d face button to reflect their mood.

However, the attempt to keep staff spirits up has been branded ‘patronisin­g’.

One source told The Times: ‘It’s treating people like idiots rather than profession­als trying to do a job that can be very difficult and stressful at times.’

Another added: ‘It is a totally miserable place to work and if they need happiness machines to tell them that then it shows how out of touch they are.’

Dave Penman, general secretary of the FDA union, which represents civil servants, said: ‘Smiley-face touch screens... have no place in a modern working environmen­t with senior public service profession­als.’

There is also said to be a new ‘Building Hurray’s’ intranet page where staff members can compliment each other on their work anonymousl­y.

Permanent secretary Samantha Jones is believed to be behind the controvers­ial moves.

She has already faced fierce criticism over attempts to slim down operations by proposing dozens of senior staff move over to the Cabinet Office next to No 10.

Boris Johnson’s former adviser Dominic Cummings waded into the row last night, writing on Twitter: ‘The introducti­on of happiness machines is a perfect example of where No10 now is: the most contemptib­le aspects of HR culture combined with the collapse of leadership and a vacuum of moral courage among senior figures.’

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