The Sunday Post (Dundee)

IF YOUR FLIGHT HAS BEEN DELAYED, REMEMBER YOUR RIGHTS

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AIRLINES have a duty of care to delayed passengers, even if cancellati­ons are due to circumstan­ces outwith their control.

If you have been left out of pocket by an airline, then you should keep a record of what you have spent and reclaim this using the current EU rule.

What happens to this rule after Brexit remains to be seen.

The airline must also offer meals, and accommodat­ion during the wait for a rearranged flight. It should also cover transport costs between hotel and airport.

If your airline does not provide assistance immediatel­y, keep your spending to a minimum, get receipts and claim reimbursem­ent when you get home.

To claim, tell the airline the flight number and names of passengers.

You are entitled to recompense, make sure you get it.

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