Information and help for Scotland’s carers

There are an estimated 780,000 unpaid carers in Scotland. Many of these people will not even think of themselves as a carer and as a result, are unaware that help and support is available.

Care Information Scotland was launched by the Scottish Government in 2010 to provide help and advice to carers – someone who looks after a friend or family member who can’t cope alone due to illness, disability, a mental health problem or an addiction – and those in need of care, to make the caring role easier on everyone.

Susan Docherty is one of the Care Information Scotland team and is an expert on helping people understand the options available to them. She said:

"Caring for another person doesn't have to mean being on hand 24 hours a day, seven days a week, often being a carer starts out as something gradual, helping with the shopping, doing a spot of cleaning or tidying the garden, but as time goes on, the pressure can increase if someone needs more and more help. Eventually, there comes a point where the carer cannot manage any longer and that is when they tend to get in touch with the service.

"We urge anyone who is in a caring role to recognise that help is available and reach out sooner rather than later. Care Information Scotland can provide information on everything from financial help to coordinating health and social care. If it comes under the care spectrum, we can provide the right information and contacts."

The service has been designed as a central point to help guide people through the maze of resources, allowing access to comprehensive, accurate and up-to-date information, covering subjects ranging from support for carers.

Susan added: "Recognising a loved one or close friend needs formal care can be difficult. It is an emotional time and we understand that. Our service is aimed at getting them the best possible care and providing the carer with the help and support they are entitled to."