The Sunday Post (Newcastle)

A Low Tech Solution to Mobile Phone Problems

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MODERN mobile phones (smartphone­s as they’re called) are amazing things. More powerful than those old mainframes that filled entire buildings - and yet so small you can fit them in your pocket.

There’s no need to master a programmin­g language to use them (or old fashioned punched cards). And they can do everything from browsing the web to emails, taking photos to watching TV and lots more. Oh, and phone people or send texts of course!

All that whether you’re sat at home on the sofa, at a cafe, in a hotel, waiting for a train or even sat on the bus.

But (there’s always a “but” with modern technology, it seems), it’s not always as simple as that.

Sometimes it’s simply not obvious how to do the things you want to do. Or you might not be aware of the things your phone could do for you. Not all of them would be things you’re interested in, but some of them almost certainly would be handy.

And sometimes it can drive you mad trying to do the simple stuff, because it just isn’t obvious until someone shows you.

You can ask a friend, of course. But if they have a slightly different model of phone they might not know. Or if they’re a young technologi­cal whizz, you might find they know, but just do it for you, leaving you none the wiser for next time. Or say “You just do this”... and seconds later it’s done and you still don’t know how!

The obvious thing would be for the manufactur­ers to include a decent manual with each phone - but they never seem to. At best you get a couple of small pieces of paper telling you how to charge it. As if that was all you need to know!

Maybe it’s because manuals – paper books – are seen as too “old fashioned”. And some manufactur­ers put a manual on the device itself as an ebook – great if you already know how to use it... in which case you don’t need the manual!

That’s where a new book from a small company in the North of England comes in. The company is called The Helpful Book Company and lots of their customers say they certainly live up to their name! They’ve recently published iPhones One Step at a Time and Android phones One Step at a Time – and these books have proved hugely popular with all sorts of people who have a smartphone – but who aren’t experts at using it.

Whether you’re frustrated with the very basics, want to know what else it can do for you or wish you knew how to do some of the slightly fancier things, this book might be just what you need.

It explains everything nice and simply, in plain English, without all the confusing jargon and gobbledego­ok. And it has lots of pictures showing exactly what to do - where to tap the screen and so on.

The company have already published books about computers and tablets that have helped thousands of people but they actually started much smaller - the author (Tim Wakeling) wrote some notes to help his Mum and Dad on their PC and realised that other people might find them useful too. Several thousand happy people later, he decided to bring out a book on smartphone­s as well - and if you’ve ever been frustrated with your

smartphone, it’s worth finding out more.

As a small independen­t publisher, the books aren’t in the shops or available on Amazon, but you can get a free informatio­n pack telling you about what’s covered in the books, who they’re suitable for and how to get hold of them from the company - just ring 01229 777606 or email your address to SP03@helpfulboo­ks.co.uk

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