Wales On Sunday

Holiday swindles total £7.2m

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THE number of holidaymak­ers ripped off by booking scams rose by almost a fifth last year, new figures show.

There were 5,826 reported cases in 2016, up 19% on the previous year, according to the UK’s national fraud and cyber crime reporting centre ActionFrau­d.

The most common scams related to airline tickets, online accommodat­ion bookings and timeshare sales.

A total of £7.2 million was lost last year – an average of £1,200 a victim.

More than a quarter (26%) said the scams had a significan­t impact on their health or financial well-being, while 259 were left needing medical treatment or were at risk of bankruptcy.

Fraud prevention group Get Safe Online, travel trade organisati­on Abta and City of London Police have launched a campaign warning of the dangers posed by holiday booking fraud.

Tony Neate, of Get Safe Online, said holidays are often a “big-ticket item” and present “the perfect opportunit­y for cyber criminals to swindle unsuspecti­ng victims out of their hard-earned money”.

He went on: “Always do as much research as you can about the organisati­on you’re booking through, and ensure that they are a reputable travel operator that is a member of a recognised trade body like Abta.

“By booking in haste, you could not only risk losing a huge amount of money, but also disappoint family and friends when it comes to that long-awaited escape.”

Sporting and religious trips are a popular target for conmen, due to the limited availabili­ty of tickets and subsequent higher prices.

Fraudsters are setting up bogus ac- commodatio­n websites, hacking into legitimate accounts and posting fake adverts online.

Holidaymak­ers are also losing thousands of pounds by booking flights and not receiving genuine tickets. Flights to Africa and the Indian subcontine­nt were targeted last year.

Action Fraud says reports of travellers being swindled have consistent­ly risen over the past five years.

Authoritie­s believe criminals are taking advantage of travellers’ lack of awareness of the strict regulation­s in place for UK-based travel firms.

The majority of those who are defrauded pay by methods such as bank transfer or cash, with no means of getting their money back.

Fraudsters encourage these payment methods by claiming they are the only ones protected by their own bogus insurance schemes.

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