Top awards for letting company
West Lothian team scoop national titles in capital
A West Lothian letting agent has scooped three top industry awards.
At the ESTA Awards, Letting Solutions was named The Best in the County, West Lothian for Tenants; The Best in County, West Lothian for Landlords and was in the Top Three Agents of Scotland in the Tenant Awards category.
The Letting Solutions team received the award at a glittering ceremony held in London’s Grosvenor Hotel and hosted by TV property expert, Phil Spencer.
The awards, celebrating their 14th year, determine the best estate and letting agents in the UK based purely on feedback from 34,000 customers who are asked a series of questions about the service they have received from their agent.
Host Phil Spencer praised the winners.
He said: “This industry doesn’t get enough credit for the work it does in helping millions of customers around the UK and making their dreams come true, and at The ESTAS we want to highlight that fact.”
Lettiing Solutions is a letting agent and property management company based in Livingston with hundreds of properties under management throughout West Lothian as well as Edinburgh, Falkirk and Lanarkshire.
Thrilled at being recognised by the customers and the industry alike, Susan Callaghan Joint Managing Director of Letting Solutions Ltd said: “We are absolutely thrilled to win these three Awards at this year’s ESTAS.
“It means so much to us as we know the awards are entirely based on our customers’ views on our service; they are judging our performance.
“We take customer service very seriously because we know clients have a choice.
“At Letting Solutions we are very proud of our personal service, and this proves we are delivering what we promise.”
Letting Solutions also runs Property Extra and together they which offers a offer a unique combination of services from initial refurbishment and repair of a property, to letting, and then on to comprehensive management throughout a tenancy.
Property Extra also carries out electrical PAT testing and Energy Performance Certificates as well as a complete range of electrical and gas certificates and other services including joinery, painting, electrics, gas, heating and plumbing.. Property Extra also offer bespoke Estate Agency.
Brian Callaghan explained: “Various companies offer different parts of these services, but we offer all these services under one roof either individually, or together as part of a coordinated and integrated package.
“We work with all sizes of company, investors and individual home owners.
“Our speciality is taking on tired or dilapidated properties in quantity or individually, and transforming them into a desirable home for rent or sale.”