Suicide prevention education drive by rail firm for its key partners and passengers
Training and raising awareness could save many lives says rail company’s suicide prevention manager
Govia Thameslink Railway (GTR), which runs Southern Rail, is extending its suicide prevention training to key partners to increase the number of frequent travellers able to identify vulnerable people on its network.
Supporting the World Suicide Prevention Day message of ‘creating hope through action’, the rail operator is offering industry partners – including the rail pastor network, community rail partners and MPs – the chance to undertake its online training course.
The training has given GTR staff the confidence to approach potentially vulnerable people using the railway, which in turn has seen the company double the number of interventions made from 233 in 2018, to 508 in 2020.
So far this year, there have been more than 160 interventions.
With key partners now being offered the same training, there will be even more people equipped with skills to help people in need on the railway, the company said.
The training includes simple steps on how to intervene and help individuals to safety – because suicide can be preventable.
As part of GTR’s commitment to ‘create hope through action’ for this year’s World Suicide Prevention Day campaign, it has pledged that all employees will complete the training by the end of 2022.
Working closely with partners including Samaritans, Network Rail and the British Transport Police, GTR works to support people across its network and has a dedicated suicide prevention manager, whose job is to prevent incidents on the railway.
Laura Campbell, GTR’s suicide prevention manager, said: “This year has been incredibly tough on people’s mental health, which is why it’s so important to equip people with tools to be able to help those in need.
“Sometimes all it takes to break someone’s suicidal thoughts is a simple question, such as asking for directions. By educating our partners on simple steps to identify and help someone who may be vulnerable, we can work together to save lives – because one life lost is one too many.
“At GTR, all of our colleagues are trained to spot the signs and know how to step in, but this year we’re offering this free training to other businesses and partners in the rail industry. By opening up the training programme, we hope to ensure that there is always someone on the platform looking out for people in need.”
Nadine Dorries, Minister for Mental Health, Suicide Prevention and Patient Safety, said: “Preventing suicide is possible with the right support at the right time for those experiencing a suicidal crisis. This training makes a real difference by helping staff identify vulnerable people at train stations so they can intervene when support is needed.
“I would encourage everyone who can to take part in suicide prevention awareness training and play a role in supporting those around you.
“And I urge anyone who is struggling to cope to reach out – there is support available for you and people who can help.”
One of the community partners undertaking the training are rail pastors, trained volunteers who patrol railway networks looking out for those who may need support.
Paul Lewis is a rail pastor on GTR’s network. He says: “We go out three times a month at different times in the day and have so far carried out more than 200 patrols.
“We’re there to be a listening, caring presence and our intention is to make a difference. You don’t know what’s going through people’s minds and just having a chat can break someone’s chain of thought and potentially save their life.”
GTR is also supporting Samaritans’ latest campaign Small Talk Saves Lives, which relaunched in August, in partnership with Network Rail and British Transport Police.
The awareness campaign reminds the public they already have all the experience they need to help save a life and aims to empower them to act to prevent suicide both on the railways and in other public settings.
Olivia Cayley, head of rail programme at Samaritans, said: “We’re so thankful to GTR for their support in spreading this important message and training more of their partners which could make such a difference. It’s so important we look out for one another now more than ever because suicide is preventable.
“Our latest Small Talk Saves Lives campaign encourages everyone to trust their instincts if they see someone who needs help and try and start a conversation. Whether that’s on a journey home from work or someone you pass in the street – a little small talk such as ‘what’s the time?’ could be all it takes to interrupt someone’s suicidal thoughts and set them on the journey to recovery. Let’s start a conversation and work together to prevent suicide.”
To find out more about the Samaritans Small Talk Save Lives campaign, visit: www. samaritans.org
Just having a chat can break someone’s chain of thought and potentially save their life
PAUL LEWIS Rail pastor on the GTR network