Accolade for land charges team is ‘well deserved’
The hard work of the Local Land Charges team at Arun District Council has again been recognised in the Land Data 2024 Excellence Awards.
The team of four were highly commended for Local Authority Searches in the customer satisfaction category.
Arun District Council is the only local authority to have won, or been highly commended, in the awards every year for the past nine years – this most recent achievement bringing the total up to 14 awards since 2016.
The national awards recognise the work and achievements of local land charges departments in England and Wales.
In this year’s Land Data awards, 169 entries were received and there were nominations across seven categories from licensed conveyancers, solicitors, customer services experts and local land charges personnel.
The award winners were drawn from a shortlist of 84 local authority teams and individuals, from 69 local authorities.
Councillor Roger Nash, chair of the Economy Committee at Arun District Council,
said: “I was delighted to hear that the fantastic Local Land Charges team had been recognised yet again for their hard work.
"The team prides itself on being fast and effective, ensuring that customers get the very best service, so this accolade is very well deserved.”
Dan Carman, manager for the team, said: “We as a team pride ourselves on our commitment to excellent customer service. Whether that is a fast turnaround time for searches or going the extra mile to assist conveyancers, we do all we can to play a positive role in what is one of the most stressful transactions anyone can go through – the sale and purchase of land and property.
"We are committed to streamlining our processes to provide the best possible service and it is a great achievement to be shortlisted, let alone bring home an award.”
A Local Land Charge search is usually needed when buying or selling property or land. Visit the council’s website www.arun.gov. uk/local-land-charges for more information or email landcharges@arun.gov.uk