Long airport queues yet facilities unused

FOLLOWING the article written by your well-informed journalist David Williamson regarding the legacy of Carwyn Jones FM/AM, including the purchase of Cardiff Wales Airport, plus following your article on further public investment improvements at Cardiff Wales Airport, I am left questioning the long-term publicsector viability of the airport without continuing massive financial support.

Your correspondent confirmed a £52m Welsh Government purchase of the airport. However, we now have ongoing, additional capital and revenue support, including the very empty T8 bus subsidy.

I believe this requires a review assessment – eg, is this best value for public investment when our health and social services needs are urgent, according to all who work within our public services?

Last Wednesday I tried to book 10 customers for the airport executive lounge, offering substantial revenue opportunities.

I was advised the new lounge had limited group bookings to just six. Would this have happened at any other commercially operated airport?

If I had booked in five and a colleague booked in five, this would have been accepted!

Is the Welsh Government making public investments while taking its eye off the ball?

On returning to Cardiff Wales on April 22, I noted the border force photographic identification machines have been removed, resulting in longer queues with only two staff members present, and flights from Belfast and Faro arriving within a 15-minute timescale.

These advanced facilities were installed at a massive cost, why are they not being used?

Customer experience is important to all those who exist by private enterprises.

Can the same be said when a public-sector commercial operation has to compete in the open market? Clayton Jones

Pontypridd