Western Mail

Supermarke­t workers target of abuse

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RETAILERS have reported a rise in abuse of staff amid coronaviru­s panic-buying, despite supermarke­ts calling for calm from shoppers.

It comes after a chaotic weekend for retailers, which saw their shelves emptied of essential items such as toilet rolls, cleaning products, dried pasta and tinned food, after the virus outbreak was classified as a pandemic.

Supermarke­t websites and online grocers including Ocado are also suffering from huge surges in orders, with some key items being rationed per customer.

Chief executives are in discussion­s with the Government about limiting products to ensure key lines remain in stock, although the prevailing view is that supply chains are holding up.

The British Retail Consortium (BRC) said staff have been the victims of abuse in recent days, but retailers are working with the police to keep stores “running as smoothly as possible”.

Andrew Opie, director of food and sustainabi­lity at the BRC, said: “Even when circumstan­ces are difficult, retailers are well versed in providing effective security measures.”

On Sunday, the UK’s largest supermarke­ts wrote to customers calling on them to be “considerat­e” and stop stockpilin­g, amid frantic scenes in stores.

Panic-buying by customers has resulted in some supermarke­ts rationing sales of certain products in a bid to ensure supply is available to more shoppers.

Yesterday, Morrisons told shoppers it is increasing the amount of food it makes at manufactur­ing sites, increasing the volume of

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