Western Mail

‘Perfect storm brewing for online abuse’

- JAMIE HARRIS newsdesk@walesonlin­e.co.uk

CHILDREN stuck at home using the internet during lockdown is brewing a “perfect storm” for offenders to abuse online, the NSPCC has warned.

The children’s charity is concerned that predators could take advantage of the crisis, with social networks relying more heavily on artificial intelligen­ce as human moderators adjust to home working.

Facebook, which uses third-party contractor­s to check content, has tasked full-time employees with more sensitive issues such as child exploitati­on.

But boss Mark Zuckerberg recently admitted in a press call that efforts against other less extreme categories, where the severity poses no imminent physical risks for people, “may be a little less effective in the near term”.

Meanwhile, Twitter has said increased use of automation could result in mistakes, though it is looking “for opportunit­ies to build in human review checks where they will be most impactful”.

The NSPCC fears an over-reliance on AI could hinder swift action required by humans when tackling child abuse and grooming, particular­ly at a time when children have more access to the internet than usual while schools are closed.

“The impact of the coronaviru­s lockdown has increased online risks and brewed a perfect storm for offenders to abuse children,” said Andy Burrows, head of child safety online policy at the NSPCC.

“The public health emergency is creating major challenges across society and, like all of us, tech firms must adapt.

“It’s vital they set out how they are prioritisi­ng protecting children.”

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