Apology after NHS cyber attack Appointments cancelled, and staff work round the clock to try to fix IT disruption
NHS Lanarkshire’s chief executive has apologised after a cyber attack led to procedures and appointments being cancelled.
The health board’s chief executive Calum Campbell spoke out following a frantic weekend in which staff worked around the clock to try and fix the problem.
The source of the attack against IT systems has been identified but patients attending hospital or out- of- hours services over the weekend were warned that waiting times may be longer than normal.
The attack began on Friday night and health board said it “took immediate action” to prevent the spread of the malicious software, which can be triggered by anyone clicking on a infected web link.
Mr Campbell said: “We have identified the source of the malware and investigations are ongoing as to how this was able to infiltrate our network.
“Our staff have worked hard to minimise the impact on patients and our contingency plans have ensured we have been able to continue to deliver services while the IT issues were resolved.
“A small number of systems have been affected and these are in the process of being fixed.
“Unfortunately a small number of procedures and appointments have been cancelled as a result of the incident.
“I would like to apologise to anyone who has been affected by this disruption, however I can assure you that work is already underway to reappoint patients.
“The majority of services have been restored but it may take some time to get services running as normal.
“We would ask patients who are attending hospital or out-of-hours services over the weekend to bear with us as they may experience longer than waits than usual.”
In May, NHS Lanarkshire was one of 13 health boards across Scotland to be affected with IT staff working dozens of extra hours to try and solve the crisis.
The computer virus was known as Wanna Decryptor or WannaCry and locked users’ files and demands a $300 (£230) payment to allow access.
The virus meant doctors at hospitals, including at Wishaw General Hospital, had to rely on pen and paper to process some patients.
Apology given NHS Lanarkshire chief executive Calum Campbell