Queen of bar­gains

Fraud­sters are us­ing in­creas­ingly clever tricks to try to con you out of your cash, so it’s es­sen­tial to pro­tect your­self

Woman's Own - - CONTENTS -

Be­ing the vic­tim of fraud can be fi­nan­cially crip­pling, but there is fi­nally some good news for those who have been scammed.

The Fi­nan­cial Om­buds­man said re­cently that banks must not au­to­mat­i­cally blame cus­tomers who have been conned.

Caro­line Way­man, Chief Om­buds­man and Chief Ex­ec­u­tive of the Fi­nan­cial Om­buds­man Ser­vice, said it is ‘not fair to au­to­mat­i­cally call a cus­tomer grossly neg­li­gent sim­ply be­cause they’ve fallen for a scam’.

Wel­come news in­deed, but how can you avoid fall­ing vic­tim in the first place? Here are some things to watch out for.

Don’t be fooled

Be­ware text mes­sages. In one scam, vic­tims are sent a text mes­sage claim­ing to be from their bank telling them there has been

sus­pi­cious ac­tiv­ity on their ac­count. The texts even ap­pear in the same thread as gen­uine mes­sages from your bank. It’s vi­tal to ig­nore any in­struc­tions in the mes­sage. In­stead, phone your bank us­ing the num­ber on the back of your bank card.

Be sus­pi­cious

In an­other scam, con artists phone a po­ten­tial vic­tim, pre­tend­ing to be from their bank, telling them there has been an at­tempted fraud on their ac­count. They are told to move money to a ‘safe’ ac­count, which in fact be­longs to the fraud­ster.

Stay safe

Use strong pass­words on accounts and never use any­thing that can be found on so­cial me­dia. Check state­ments and phone your bank if you’re sus­pi­cious. For more tips, visit ac­tion­fraud.po­lice.uk.

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