Your questions answered

Q over the years i’ve mislaid more music than i can remember and i never seem to find what i like on the high street. is there an alternative to internet downloads? Selena, Wolverhampton Yours says This Electric Jukebox is so easy to set up and use. It plugs into your TV and using your wifi, gives you access to millions of songs. It can be voice-activated too, so you can tell it what you want to play – be it an artist, album, song or with classical music, the composer or movement. £169 rrp, 03300 88 15 05/www.electricjukebox.com or find at Argos or on www.amazon.co.uk Q i have a shed full of my late husband’s tools; is there a charity that can put these and other items, such as sewing equipment, to good use? Denise, by email Yours says UK-based charity, Tools for Self Reliance welcomes donations of good quality 240v electric tools and dress-making equipment for their projects in Africa. to see if they have a volunteer collector in your area, call 0238 086 9697 or visit www.tfsr.org Q i often take my aunt out in her wheelchair, but we find gloves are difficult to put on and her hands get cold whatever the weather. can you still buy a muff-style handwarmer? R Brown, Herts Yours says This lightweight, fleece-lined muff will keep her hands warm while the waterproof outer layer will protect them from the elements. The adjustable neck strap will keep it securely hanging comfortably in her lap. From £9.99, 0800 111 4774/ www.careco.co.uk Q While i’m not interested in compensation, i would like to challenge my treatment by the Nhs. how would i go about this? Rita H, Derbyshire Yours says Although overstretched, NHS care is usually excellent, but occasionally things can go wrong and when they do it can be distressing. Healthwatch England and the Citizen’s Advice Bureau have created guides to help you raise concerns about treatment you’ve received. The Healthwatch website (www. healthwatch.co.uk) also has tips and tools to help make your complaint as effective as possible. call healthwatch on 0300 068 3000 or visit www.citizensadvice.org.uk