Your questions

ANSWERED

Q My teenage granddaughter has IBS and while out shopping, she needed the loo. A shop allowed her to use theirs, but we had to convince them. Is she allowed to use any toilet in an emergency?

Name and address supplied Yours says Shops are not obliged, or insured, to allow you to use ‘employee only’ areas but she can apply for the widely-accepted Can’t Wait Card to show a member of staff. A Radar key (from the IBS Network) will also give her access to locked public toilets in shopping centres, pubs, stores and bus/train stations.

■ Visit www.theibs network.org

Q I’ve started a coffee and games group in my village to encourage the elderly and lonely to socialise. Can we apply for any grants to help us carry on with the group?

Y Brasier, Somerset Yours says Your CoOp Local Community Fund helps pay for local not-for-profit projects and charities that their members care about. Pick up an application form from your local store, or visit causes. coop.co.uk Also try Cosyfeet, as they offer an annual award of £750 for projects that support and enrich older people’s lives.

■ www.cosyfeet.com/ communityprojectaward or call 01458 447275

Q My patio gazebo roof was damaged in the winter storms. Can I replace parts, or do I have to buy a whole new one? P Hendry, Peterborough

Yours says Gazebo Spare Parts has everything you need to repair, replace, or revitalise your pop-up, self-assembly or patio gazebo as well as replacement canopies for hammocks/swing seats and parasols.

■ www.gazebospare parts.co.uk

01373 826917

Q I don’t like using my tumble dryer because of the cost but I struggle getting everything dry. Is there a way I can reduce my usage?

H Myerscough, Yorkshire Yours says These 100 per cent wool Stwie dryer balls (£12.99 for six) shorten drying time by up to 30 per cent. They separate your washing, allowing hot air to circulate effectively, eliminating twisting, static and naturally conditioning your garments.

■ Available from www.amazon.co.uk

Q I love walking and would like to identify the plants and flowers I pass. Can you suggest an app that may be able to help me?

R Peterson, by email

Yours says Whether you’re green fingered or completely green behind the ears, Candide will get you digging, learning, potting, planting and loving your time outdoors. Take a photo of your interesting flower or plant and, using the Plant ID tool, it will give you an answer in seconds.

■ Available free on both Apple and Android platforms

We love to receive your questions…

...though we can’t answer them individually. Write to ‘Your questions answered’ at the address on page 3 or email yours@bauermedia.co.uk