YOURS (UK)

Your questions

ANSWERED

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QMy husband has two wardobes full of smart workwear he no longer needs. Are these of any use to anyone other than a charity shop?

J Monroe, Herts Yours says Suited For Success is a not-for profit organisati­on that provides job interview preparatio­n, free high-quality interview clothes and presentati­on skills for unemployed men and women going for a job interview.

■ Items need to be in great condition. Visit suited forsuccess. co.uk for more details

QThere’s been a spate of catalytic converter thefts from cars in our area. How do we stop this happening to us?

Shirley, Cambs

Yours says Catalytic converters are part of the car’s exhaust system that are cut off by thieves because they contain a metal that has a scrap value. Here are some tips to help you:

■ If you don’t have a garage, park in a well-lit, busy area

■ Watch out for anyone looking underneath cars in your neighbourh­ood

■ Speak to your garage about fitting a special locking device.

■ Use a security marking kit, available from retainagro­up.com (01233 333000)

QI bought an expensive hearing aid that hasn’t been right since it was fitted. I have complained but to no avail. Can I take my complaint further or have I lost my money?

Mrs B, Northants

Yours says Write to the Company Director with a breakdown of what has happened so far and give them the opportunit­y to respond.

If you’re not satisfied with the outcome, the British Society of Hearing Aid Audiologis­ts (BSHAA) operates a no-cost, independen­t customer-care scheme.

If your hearing aid doesn’t work because it’s faulty, you could claim under the Consumer Rights Act 2015, which states that such products must be of satisfacto­ry quality.

■ Call the BSHAA on 0800 019 8446 or visit bshaa.com

QI make lots of jam, but I’ve always struggled with removing the sticky labels from the jars I collect. Could you please recommend something that actually works?

Mr Williams, Essex

Yours says A powerful yet safe formula, Sticky Stuff Remover from De-Solv-it works wonders on the residue from those sticky labels.

■ Available from Lakeland. co.uk, £4.99

Q I listen to my music and audiobooks on cassette, but my cassette player has packed up, can I still buy one? Mrs Weatherhea­d, Sussex

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