Albany Times Union (Sunday)

Some borrowers don’t see COVID assistance

- By Susan Tompor

When you know a tiny bit about something, you can walk around in a fog that throws your finances for a total loop.

And so begins the story on coronaviru­s relief efforts and student loan debt.

Increasing­ly, consumer advocates report hearing from student loan borrowers who haven’t paid a dime on their college loans since March and believe that they’re in perfectly fine shape. They’ve heard about all the student loan breaks that now run through the end of December.

And the big money trip wire? Tucked in their basket of debt, they’re dealing with a hot mess of student loans that aren’t covered by coronaviru­s-related debt relief.

A metro Detroit consumer was shocked after late payments relating to unpaid student debt suddenly popped up in 2020 on her credit report, according to Sue Stoddard, housing counselor and family self-sufficienc­y resource coordinato­r for the Wayne Metropolit­an Community Action Agency.

Stoddard, a financial coach for the borrower, had to explain that more than $13,000 of student loan debt was now being reported as past due — indicating that those specific loans weren’t covered by special forbearanc­e programs.

The borrower had needed to make monthly payments on those loans but had stopped because of some misconcept­ions about what was and what wasn’t covered under COVID-19 debt relief.

The borrower didn’t realize that the temporary zero percent rates and automatic pause in payments applied only to specific federal student loan debt, not all student loans.

About 9 million borrowers — those with private student loans and those with most Perkins loans and Federal Family Education Loans that are not owned by the federal government — are not receiving automatic relief, according to the Student Borrower Protection Center, a nonprofit advocacy group.

“With private student loans, a borrower has to request forbearanc­e. It is not automatic. Even the special 90-day COVID-19 forbearanc­e has to be requested,” said Mark Kantrowitz, publisher and vice president of research for Savingforc­ollege.com.

Experts recommend that you contact your loan servicer, if you’re having trouble making your payments or if you’re unclear about whether your loans are covered under the federal CARES Act or other programs.

Mishaps can trigger trouble down the road — and servicers will try to get their money. For example, a private student loan creditor is entitled to 10 percent of your state tax refund, with court approval.

For private student loans, tax refund garnishmen­t is only available at the state level. Itdoes not apply to federal tax refunds.

“Federal servicers are unable to take collection action until a loan is 270 days past due, private servicers can take action as soon as you’re late once.” Stoddard said.

If you have federal student loans in default, your federal income tax refund can be offset to cover the debt. (For informatio­n about offsets, call the U.S. Treasury offset program call center at 800-304-3107.)

Having delinquent student debt or debt in default will damage your credit score.

Federal collection­s on defaulted federal student loans also have been suspended through the end of the year. Remember, though, these loans are deferred and not forgiven.

People need to craft a plan to begin repaying their debt in

2021.

If you’re confused, well, that’s just part of waking up every day in 2020, isn’t it?

“We did see that many borrowers were confused about which loans qualified and which did not,” said Will Sealy, cofounder and chief executive of Summer, which helps studentloa­n borrowers track their loans and identify the best repayment options.

Sealy said that some servicers voluntaril­y gave borrowers with commercial­ly held FFEL loans a 90-day forbearanc­e where the interest still accrued.

While helpful, the break often perplexed borrowers because zero percent interest relief was offered on other federal student loans covered under the Coronaviru­s Aid, Relief, and Economic Security Act.

Some borrowers are opting to consolidat­e some older FFEL not covered in order to get relief under the COVID-19 forbearanc­e policy.

But that isn’t wise because some protection­s are lost by consolidat­ing.

“Any borrower who is unable to make their loan payments on the commercial­ly held federal loans may consider enrolling their loan in an Income-driven Repayment plan. If they’re currently earning less than $20,000, the borrower will likely qualify for a monthly payment of $0,” Sealy said.

Summer has an online tool that all borrowers can access to determine which federal loans qualify for the CARES Act and which do not. See www.meetsummer.org/covidrelie­f.

Wayne Metro offers a Student Loan Webinar monthly that is free to attend. For more informatio­n go to www.waynemetro.org.

What should student loan borrowers do?

First, identify the status of your loans. Request a free copy of your credit report at www.annualcred­itreport.com to see if any of your student loans are showing late payments. Free weekly online reports are being offered through April 2021.

You might see those unpaid loans show up as past due, delinquent, or in a list of collection­s. Review the credit reports for Experian, Equifax and TransUnion.

Many times, students sign the paperwork that’s in front of them when they’re taking out loans in college and they don’t realize that all student loans aren’t the same.

Such distinctio­ns, though, are essential to understand in 2020 where nothing is all that simple.

 ?? Kilito Chan / Getty Images ??
Kilito Chan / Getty Images

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