Albany Times Union (Sunday)

Big data very revealing

Request free reports and then fix what reporting agencies know about you

- By Liz Weston ▶ lweston@nerdwallet.com

Government agencies also consult The Work Number files to fight unemployme­nt fraud and determine eligibilit­y for public benefits. That alone is a good reason to check your file for errors, said consumer advocate Chi Chi Wu, a staff attorney at the National Consumer Law Center.

I thought I knew all about the informatio­n that consumer reporting agencies were collecting on me. Then I discovered The Work Number — a database that reports every paycheck I’ve received from my company, with net and gross amounts, going back to my hire date six years ago.

“Any data point that someone can track, there’s going to be a bureau or someone gathering informatio­n and selling that informatio­n,” said Matthew Loker, a consumer protection attorney in Arroyo Grande, Calif.

Not all the informatio­n being reported is accurate and mistakes can have serious consequenc­es. People have been denied insurance, apartments, bank accounts and government benefits because of database errors. But correcting mistakes is no small task.

Tracking us

The Consumer Financial Protection Bureau maintains a list of consumer reporting agencies that’s 38 pages long. In addition to the big three credit bureaus — Equifax, Experian and TransUnion — the list includes 22 employment screeners, 10 tenant screeners, six check and bank screeners, four insurance reporting agencies and two medical informatio­n companies.

Pick your targets

Privacy advocate Evan Hendricks recommends targeting some of the larger databases.

One of the largest consumer data aggregator­s is LexisNexis, which provides various types of background screening. The report you get back could be hundreds of pages long, detailing everything from traffic tickets and concealed weapons permits to the amount of every mortgage you’ve ever had, bankruptci­es, tax liens, evictions and criminal records. LexisNexis also operates the Comprehens­ive Loss Underwriti­ng Exchange, which collects and reports auto and personal property claims. Request your comprehens­ive report at https:// consumer.risk.lexisnexis.com/consumer.

The Work Number, which is owned by Equifax, has payroll data for more than 136 million jobs. If your salary informatio­n is there, you’ll also see which companies and government agencies have checked it recently.

Government agencies also consult The Work Number files to fight unemployme­nt fraud and determine eligibilit­y for public benefits. That alone is a good reason to check your file for errors, said consumer advocate Chi Chi Wu, a staff attorney at the National Consumer Law Center.

Request your ChexSystem­s report if you plan to open a new bank account or had problems with a previous account.

If you plan to apply for individual life, health, long-term care or disability insurance, request your files from MIB and Milliman IntelliScr­ipt. MIB collects informatio­n about medical conditions. Milliman IntelliScr­ipt collects prescripti­on drug purchase history.

Obtain your reports

You don’t have to pay to request your data, but you may have to wait to get it. Some companies allow you to see your files online, but many require you to submit a form or call a toll-free number to request a report. A company has 15 days to respond to your request, the CFPB said.

If you find errors, follow the company’s dispute process. If you can’t get the problem resolved, you can file a complaint with the CFPB.

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