Albany Times Union (Sunday)

Travelers deal with canceled flights

Weather, COVID, staff shortages cited as causes

- By Anne D’Innecenzio

Airline travelers are not only facing sticker shock this Memorial Day weekend, the kickoff to the summer travel season. They’re also dealing with a pileup of flight cancellati­ons.

More than 1,400 flights were canceled as of 5:15 p.m Saturday, according to flight tracking website FlightAwar­e. That followed more than 2,300 cancellati­ons on Friday.

Delta Air Lines suffered the most among U.S. airlines, with more than 240 flights, or 9 percent of its operations, eliminated on Saturday. Hartsfield-Jackson Internatio­nal Airport in Atlanta, where Delta is based and has its largest hub, was heavily affected by the travel delays. On Saturday, 5 percent of the flights there were cancelled, while 11 percent were delayed.

Delta noted in an email to The Associated Press that Saturday’s cancellati­ons were due to bad weather and “air traffic control actions,” noting it’s trying to cancel flights at least 24 hours in advance this Memorial Day weekend.

Delta announced on its website on Thursday that from July 1 to Aug. 7, it would reduce service by about 100 daily departures, primarily in parts of the U.S. and Latin America that Delta frequently serves.

“More than any time in our history, the various factors currently impacting our operation — weather and air traffic control, vendor staffing, increased COVID case rates contributi­ng to higher-than-planned unschedule­d absences in some work groups — are resulting in an operation that isn’t consistent­ly up to the standards Delta has set for the industry in recent years,” said Delta’s Chief Customer Experience Officer Allison Ausband in a post.

Airlines and tourist destinatio­ns are anticipati­ng monster crowds this summer as travel restrictio­ns ease and pandemic fatigue overcomes lingering fear of contractin­g COVID -19 during travel.

Many forecaster­s believe the number of travelers will match or surpass levels in the good-old, pre-pandemic days. However, airlines have thousands fewer employees than they did in 2019, and that has contribute­d to flight cancellati­ons.

People who are only now booking travel are having sticker shock.

Domestic airline fares average more than $400 for a round trip, a robust 45 percent higher than a year ago, according to travel-data firm Hopper.

 ?? Charlie Riedel / Associated Press ?? More than 1,000 airline flights were canceled as of Saturday afternoon, according to flight tracking website FlightAwar­e.
Charlie Riedel / Associated Press More than 1,000 airline flights were canceled as of Saturday afternoon, according to flight tracking website FlightAwar­e.

Newspapers in English

Newspapers from United States