Albany Times Union

Medical Alert Technology Providing Protection, Peace of Mind During the Pandemic

- By Kathy Leonard Manager Eddy Health Alert

It's now been more than a year since the World Health Organizati­on (WHO) declared COVID-19 a worldwide pandemic on March 11, 2020. The medical alert industry was identified early on as an essential service during the pandemic, due to the increased number of individual­s sheltering in place at home and the accompanyi­ng isolation.

A medical alert system can provide peace of mind to individual­s who live alone, as well as their loved ones. We can all trip and fall, encounter difficulty recovering from a recent surgery, or become sick with no warning. In these situations, immediate access to help can be critical.

Studies have shown the chances of surviving a fall are six times greater if the person is helped within an hour. Access to help at the time of a fall is critical in keeping an accident from turning into a tragedy. Eddy Health Alert, offered through St. Peter's Health Partners, provides two state-of-the-art medical alerts. The in-home unit is ideal for people who no longer drive or only go out when a relative or friend takes them. The second unit is a mobile unit with a GPS, ideal for people who travel outside their home or anywhere in the United States. The mobile unit can identify the exact location of the person in an emergency, ensuring a rapid response and quicker access to medical care, if needed.

For those seniors and/or disabled individual­s in the Capital Region who may prefer to stay closer to home, the traditiona­l medical alert system features wireless technology that offers interactiv­e two-way medical emergency monitoring in and around the home. A cellular base station plugs into an electrical outlet in the person’s home. The individual wears a waterproof necklace or wristband to initiate a call through the base unit in the event of an emergency. A landline phone is no longer required for connection. If there is a power outage, the unit has a 30 hour back up battery.

Both the mobile system and home-based unit work by immediatel­y sending a signal to the response center when a button is pushed. Our alert response profession­als bring skill and compassion to every call. Using a two-way voice connection, they carefully and respectful­ly handle each call to make sure the individual gets help quickly and efficientl­y.

A family member, neighbor or loved one can be the first contacted by our response center operators, unless you stipulate that paramedics should immediatel­y be dispatched, prior to calling family or friends.

Accidents happen and no one wants a loved one vulnerable in an emergency; medical alert systems help initiate the recovery process. Eddy Health Alert's monthly rental fees are $38 for the mobile GPS unit, and $31 a month (the first month is free) for the inhome unit.

For more informatio­n, please either call Eddy Health Alert at 518-833-1040 or e-mail us at ehareferra­l@ sphp.com.

If you or a member of your family needs a physician or informatio­n about other St. Peter’s services call the St. Peter’s Physician Referral & Informatio­n Line at 518-525-2CARE (518-525-2227).

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