Albuquerque Journal

Uber adds Spanish app for customers in NM

Ride-hailing firm hopes to expand service to residents, tourists

- BY RUSSELL CONTRERAS ASSOCIATED PRESS

Uber on Monday extended its option to request a Spanish-speaking driver to New Mexico — the nation’s most Hispanic state by percentage of population.

The ride-hailing company said the launch of uberESPAÑO­L would help expand service and help Spanish-speaking residents and tourists move more freely in the state.

This new feature is available to customers in Santa Fe, Albuquerqu­e and Las Cruces who use the Uber app on a smartphone.

The San Francisco-based company will have only a handful of Spanish-speaking drivers in New Mexico at first, but will add more as word gets out, Steve Thompson, general manager for Uber in New Mexico, said Monday during a news conference at the National Hispanic Cultural Center in Albuquerqu­e.

“We have hundreds of drivers in New Mexico now, so I don’t think there will be a problem,” Thompson said.

New Mexico has the highest percentage of Hispanic residents — 48 percent — of any state in the nation.

It is the sixth state to get the Spanish service after California, Illinois, Arizona, Texas and Nevada. Arizona is the company’s oldest uberESPAÑO­L location, with service in six cities, Thompson said.

Lawmakers this year passed a bill allowing services such as Lyft and Uber to operate legally in New Mexico.

Rep. Monica Youngblood, R-Albuquerqu­e, who successful­ly pushed the bill, said she hoped the launch of uberESPAÑO­L leads to further expansion of the ride-hailing services in the state.

For example, Uber and Lyft offer services to Rio Rancho, the state’s third-largest city, but it is hard to get service.

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