Albuquerque Journal

Russian hackers hit ABQ company

FBI: Lieber’s Luggage taken for $57K in 2009 cybercrime scheme

- BY MARIE C. BACA JOURNAL STAFF WRITER

Leslee Richards, owner of Lieber’s Luggage in Albuquerqu­e, learned this week that her company and the Bank of Albuquerqu­e had been targeted nearly a decade ago in what authoritie­s allege was an internatio­nal, multimilli­on dollar cybercrime conspiracy involving one of the most wanted cybercrimi­nals in the world.

Named as a defendant in the case is Evgeniy Mikhaylovi­ch Bogachev of Russia, who went by the online nickname “lucky12345,” and is still wanted by the FBI. Also mentioned are several alleged co-conspirato­rs from Russia, Ukraine and the United Kingdom.

Richards recalls being contacted in 2009 by a representa­tive from Bank of Albuquerqu­e who told her that the Lieber’s account had been compromise­d. She said the bank told her it would compensate her for the amount that they had been unable to recover, about $9,000.

But Richards said it wasn’t until a Journal reporter sent her an affidavit from an FBI agent this week that she realized that what happened to Lieber’s may have been part of something

larger.

“When I read it, I thought, ‘Holy cow,’” said Richards.

According to the affidavit, part of a 2014 criminal complaint filed in federal court in Nebraska, the FBI believes hackers remotely installed malicious software on a computer at Lieber’s on Sept. 18, 2009.

Informatio­n stolen from that computer by the software was then used to transfer funds from Lieber’s account with Bank of Albuquerqu­e to accounts owned by the hackers, according to the FBI.

The affidavit states that Lieber’s was one of thousands of businesses around the country targeted at that time by the same group of individual­s; there is no mention of any other New Mexicobase­d business.

A spokesman for Bank of Albuquerqu­e’s parent organizati­on, BOK Financial, said the total amount stolen from Lieber’s had been about $57,000, though all but the $9,000 was eventually recovered. He said no other customers had been affected, and that the FBI did not tell the bank at the time that the issue was part of a broader investigat­ion.

The FBI did not respond to a request for an interview about the case.

The court filings describe the events as part of a “long-running conspiracy to employ widespread computer intrusions, malicious software, and fraud to steal millions of dollars from numerous bank accounts in the United States and elsewhere.”

Bank of Albuquerqu­e is one of 12 U.S. financial institutio­ns named as “selected victims” in the affidavit, which does not describe any underlying relationsh­ip between the institutio­ns other than that they all used third-party systems to conduct certain types of transactio­ns.

According to an FBI poster, Bogachev remains at large and is wanted for his alleged involvemen­t with malicious software known as “Zeus”— the software used to target Lieber’s, as per to court documents — and “GameOver Zeus.” The latter is believed to be responsibl­e for more than one million computer infections and financial losses of more than $100 million, according to the FBI, which is offering a reward of up to $3 million for informatio­n leading to Bogachev’s arrest.

In December 2016, President Barack Obama authorized sanctions against Russia for interferen­ce in the presidenti­al election that year. Included in the order was a designatio­n by the U.S. Treasury Department against Bogachev for criminal cyber-activities, though the order made no connection between Bogachev and election interferen­ce.

The BOK Financial spokesman said much has changed at the Bank of Albuquerqu­e and its other banking divisions since 2009. The company now requires that clients who initiate wires and other types of transactio­ns use software that monitors malicious software. The organizati­on has also added internal software that highlights suspicious transactio­ns in a customer’s history, which are then flagged and investigat­ed.

As for Richards, she said she has no informatio­n about what it was about Lieber’s of Albuquerqu­e that could have made it a ripe target for an alleged internatio­nal conspiracy.

“Why they came to us, I have no idea,” said Richards.

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