Technology can bring dental care to remote areas
Much of the data that is gathered in a patient record is now in digital form. The same technology that allows you to post a picture on social media can be used to transmit essential health records from one location to another. This can include photographs, video, X-rays, measurements and even scans of the mouth to produce virtual models.
It opens the possibility of gathering data in a patient’s rural location and allowing a dentist in another location to diagnose and propose treatment. This process is sometimes described as “teledentistry.”
Obviously, there are limitations. An accurate diagnosis requires that the person gathering the data is fully trained and licensed or certified to perform this function, like a dental hygienist, dental assistant or community dental health coordinator. It might also be used between general dentist and a specialist in another location.
Most dental procedures require direct contact with the patient. In those cases, teledentistry may facilitate referring the patient to a dentist closer to their location or providing an interim remedy or prescription.
Teledentistry is not a unique practice model. Patients should be able to expect the same level of care and attention to detail they would receive if the dentist was present. They should have direct access to the dentist responsible for their treatment and should expect that dentist to provide them with information relevant to the unique circumstances of their care. Since it is more difficult to confirm the credentials of the person providing treatment, the standard for providing care via teledentistry must be especially rigorous.
New Mexico has allowed the use of digital technology in this way for over a decade. Changing technology requires attention to how it is being used and making sure that patients continue to receive care that is safe and appropriate. Ultimately, the same principles that require ethical and competent care during in-person encounters must be applied.
No matter where you live, you will be seeing more digital data in the dental office. The careful application of new technology can improve care and will expand access to many areas.