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Because preventative care is the group’s priority, it made access to care one of its non-negotiables. Additionally, for the convenience of seniors, HDMG has a Geriatric Urgent Care Center specifically for older adults and enhanced its hospitality service with curbside assistance. • Enhancing access to Urgent Care services by implementing a “fast track” service for minor conditions (such as: colds, allergies, minor abrasions etc.) in 30 minutes or less.
• Adding a Registered Nurse Advice Program for members.
• Health Education has expanded to include a larger location, additional programs and wellness incentives.
In addition, HDMG expanded their Wellness Center Programs (designed to support medical visits, annual screenings and medication therapies); in particular, they introduced an “Empowered for Life” Program uniquely incorporating 40+ fitness classes, creative activities, social interaction/events and health education to improve the health of their seniors.They strongly believe that the key to health includes: fitness, social interaction, and activities. For this reason, the Empowered for Life Program is offered free of charge exclusively to all Medicare Advantage members.
HDMG sees the culture of healthcare converging toward the delivery of a five-star patient experience. Focusing on a more compassionate encounter— a village of caring: Patient-centered health education programs, specialized disease management support, individualized pharmacist assistance and compassionate primary care providers.