Arkansas Democrat-Gazette

MCCLENDON’S APPLIANCE

One-stop shop is in it for the long haul

- 811 South St. • Benton • 501-315-2985 www.appliances­inbenton.com

From hardware and furniture to just appliances and electronic­s, McClendon’s Appliance has come a long way since opening its doors in 1947.

It’s been a family business for Glen McClendon during the entire 70 years. The only significan­t change was in 1982, when McClendon decided to focus his efforts on appliances only.

To say that McClendon’s is customer-based would be a gross understate­ment.

“We are here to provide a customerfr­iendly experience,” McClendon said. “The customer comes first. We take care of the customer before and after the sale.”

Taking care of the customer means never applying high-pressure tactics just to make a sale.

“We want customers to feel they made the right choice when buying,” McClendon said. “We don’t pressure customers to buy anything they don’t want or need.”

McClendon considers himself a “people person” who enjoys interactin­g with the community, and his business has been around long enough to see third-generation customers in families.

McClendon’s carries a full line of Whirlpool, KitchenAid, Amana, Maytag, Speed Queen, and Fisher&Paykel products. The store also has a full line of parts for the brands McClendon’s sells, and the business also makes deliveries.

What McClendon values most is the personal touch that customers get from a staff that has been employed there an average of 31 years.

“When you come into McClendon’s, you see the same faces,” he said. “If you have a problem, you can come see us and not call an 800 number. We are here to please the customers. They are the No. 1 reason we have been here for 70 years.”

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